/General conditions
General conditions2018-11-13T03:05:46+00:00

Seller’s identity

BORNISIMO is a registered mark. Established in C / de Sant Pere Més baix, 98 , 08003 Barcelona and VAT ES26618445Q

 

Application of the general conditions of sale

The purchases made through www. Bornisimo.com mean the acceptance of the General Sale Conditions.

 

Validity of prices

The prices are recommended in EUROS.

The products that appear on the website are only available till end of stock.

 

Product’s presentation

Products offered for sale are described and presented as accurately as possible.

 

 

The product’s price

Bornisimo wants to offer its customers the best prices in the online market.

All product prices are shown with VAT.


Bornisimo prices are liable to change at any time. In that case, the products will be invoiced with the price they had at the moment the purchase was registered.

 

 

Order and Secure Payment

 

Credit Card: Your payments at bornisimo.com are made in real time through a virtual POS, once it has been verified that the data provided is correct, bornisimo.com guarantees that you will deal with the security and confidentiality of the payment method used. The data of the card used for the payment is transmitted in SSL encrypted form. This solution guarantees the secrecy of communication through a dialogue with encryption keys.

Payment with PayPal: Bornisimo has signed an agreement with the payment service provider PayPal that allows us to facilitate the payment process. Giving us your consent of payment, you’ll be able to make future payments in Bornisimo through PayPal without having to re-enter your credentials on the supplier’s portal.

If you have created a payment agreement with PayPal by checking the box “Remember PayPal data” and want to cancel that agreement, you can do so by accessing your account through PayPal.

Point1: Explanation “Reference Transaction”

If you identify with PayPal in bornisimo.com you grant identification and validation permissions of payments, reminding them on each one of the phases of payment and identification that appear to unidentified users under the same system, thus facilitating the flow of purchase of your transaction, avoiding you to have to log in again or re-accept the payment agreement.

Point 2: How to cancel a payment agreement?

Log into your PayPal account, access to the tab “My account” and then select the sub-tab “Profile”.
In the option or column “Financial Information”, click “List of authorized payments” or “Recurring Payments”.

 

 

 

Missing payment

Bornisimo keeps its right for not delivering or processing any purchase that has not been previously paid at all or part of a previous purchase or with whom there is a dispute of active payment and any purchase that has evidence of payment fraud or whose formalization has not been completed by bank transfer.
Bornisimo controls all the purchases registered on its website. These controls are intended to protect Bornisimo from abusive practices of fraud.
Our Customer Service may request all the necessary information before processing a purchase (payment receipt, billing address, etc.).These requests will be made by email or phone:
– In case of a purchase registered with a different delivery address from the billing address indicated.
– If is a new customer.
– In case of a purchase of more than €130.
– In case of signs of credit card fraud.

 

 

 

 

Payment security

To ensure payment security, Bornisimo uses the CyberPac service from “La Caixa”. This service incorporates the standard SSL security so that sensitive data (the credit card number of 16 digits, expiration date, the security code) are transmitted in encrypted form directly to the bank server without registering on the server of Bornisimo. For further information, please, visit our “Payment security”.

In addition, if you choose to pay using PayPal, you can do it quickly and securely with your PayPal account or with your credit or debit card, without sharing any financial information with Bornisimo. PayPal automatically encrypts confidential data with the help of the best technologies available in the market.

 

 

Identification

The recurrent customer can use his/her password to avoid filling forms previous to shopping.
Bornisimo recognizes customers who are already registered as own clients.
This password is considered strictly confidential and personal and should not be disclosed or divulged to anyone.
In case that a Bornisimo customer forgets or loses its password, it must use the appropriate link to access the website.
To facilitate the customer identification, it is necessary to provide simultaneously a password and an email address, authorizing in this way to Bornisimo to register in your system a file called “cookie” whose sole purpose is to facilitate such identification.

 

 

Delivery

The deliveries are processed the following working day after the purchase’s reception and will be received by the customer within 3-4 working days, counting from the formalization and registration of the purchase number. This period may be altered by a fortuitous event or force majeure event and may delay the delivery due to causes beyond the control and management of Bornisimo.

Bank holidays in Barcelona must be taken into account as holidays “in bornisimo.com” as the delivery of products is concerned, because our logistics platform is centralized in Barcelona. We apologize for any inconvenience this might cause.

 

 

 

FREE SHIPPING Peninsula and Balearic Islands purchases over 60 €

 

Peninsula

Including Portugal, Andorra and Gibraltar

48 hours: 4,95 €

 

Balearic Islands

48h: 7,90 €

 

Canary Islands, Ceuta and Melilla

4-5 working days 12,00€

 

Europe Zone 1.

Including Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, UK, Czech Republic.

3-6 working days 19,95€

 

Europe Zone 2.

Including Bulgaria, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Switzerland, Slovakia, Romania and Sweden.

4-7 working days 25.00€

Alemania

4 – 7 días laborables: 11,oo€

USA and Canadá

Delivery 5-6 working days 49.00€

 

REST OF THE WORLD

Delivery 6-7 working days 55.00€

 

 

Returns

 

Once the purchase is received, if you are not completely satisfied, please, get in touch with us within the next 14 working days after receiving the product/s.


To make returns should follow these steps:

 

1.Contacte us via email to [email protected] for the return instructions.

 

bornisimo.com reserves the right to refuse returns submitted after the deadline, or garments / products that are not in the same condition they were sent to the customer.

 

bornisimo.com not responsible for returns that do not arrive at their warehouse. The shipping of the items you wish to return, shall be born by customer.

 

2-bornisimo.com not accept returns sent freight. Returned items will be carefully inspected. When the product is in perfect condition and internal labels, it shall pay the corresponding amount, within 7 days of receipt of the refund in the same method of payment received..

The returning address is: Carrer de Sant Pere Més Baix 98, 08003 Barcelona, Spain

If you are returning any product, please, remember to indicate the returned product.

 

 

 

  1. Returns – defective products

Despite our strict quality controls, for reasons beyond our control, you might receive a product with a manufacturing defect or shabby.

In case of defective product, the seller shall proceed with the reparation, replacement, Price reduction or termination of contract as appropriate, steps that will be completely for free to the consumer or user. The seller shall be liable for any lack of conformity which becomes apparent within a period of two years from delivery. The consumer must inform the seller of the lack of conformity within two months of having the same record. You can contact our customer service team to process a purchase cancellation via email [email protected] for instructions. You must deliver the products in their original packaging and with a copy of the purchase invoice. On reception of the products in our warehouse, and once verified that the return conditions are met, we will proceed to refund the amount plus shipping and refund costs in the same way that made the payment.

 

 

Responsibility

In all phases of website access, query, form filling, ordering, delivery or any other service, Bornisimo assumes no responsability for damages or impairments resulting from the use of Internet. Bornisimo will not assume any responsibility in case of failure in the provision of service, external intrusion or computer virus. Similarly, the situations that the Supreme Court’s case law defined as force majeure fully exempt Bornisimo of this responsibility.

 

 

Intellectual Property Protection

The content of this website is owned by Bornisimo Intellectual Property legislation gives it the exclusive rights to such content.

Therefore, Bornisimo prohibits partial or total use to third parties, unless otherwise agreed in writing in this regard. Consequently, the total or partial reproduction, by any physical or electronic means, of the content of this website is expressly prohibited.

Bornisimo. shall take all appropriate legal means for preventing unauthorized use of the content of the website www.bornisimo.com

 

 

Voucher Codes

The voucher codes are received through our sponsorship system or the marketing department of the company.

The voucher codes are transferable, but only one can be used per order.
The conditions to exchangethe voucher codes will be sent or published, being some of the requirements: minimum purchase retrictions, a certain purchase period or a new customer’s first purchase.

Promotions and discounts are not accumulative. Therefore, the voucher codes are not applicable to products labeled as “offers”.

 

Draws

The competitions and draws organized by Bornisimo are participation-free with no obligation to buy, especially focused to Spain residents. The winners will be notified by e-mail and/or by phone. The prize will neither be compatible with other promotions nor accumulated to recommended products.

If the gift’s amount is lower than the order value, the customer will have to pay the difference by any of our payment methods.

The participants accept to receive our newsletter once they give us their e-mail address. Bornisimo is entitled to postpone or cancel a competition assuming no responsibility due to problems caused during the course of the event.

The participation in the competition means the total acceptance of its rules which could be modified at any time by the inclusion of an additional clause by the event’s organizer, taking into account the settled conditions.

Any action of fraud or fraud attempt in order to receive benefits may suppose legal actions.

 

 

Comments and product ratings

All the comments must fulfill the rules of participation listed below and always respect other users. Otherwise, Bornisimo reserves the right to refuse publication of those reviews.

  • Contents whose content or links may be considered defamatory, insulting, abusive, libelous or contrary to the British law, including those that constitute advocacy of terrorism or violence in general, or those which may involve any violation of the rights of children and childhood.
  • Comments with racist, sexist, homophobic, discriminatory gender identity or that, in general, can be interpreted as an attack to any group or minority based on aspects such as nationality, sex, religion, age or any physical or mental disability will not be accepted.
  • Comments may not include threats, insults, or personal attacks to other participants in the discussion forum.
  • Comments harboring spam, commercial or advertising material specifically protected by copyright will not be accepted.
  • Comments whose only purpose is to sabotage the blog’s debate (one paragraph, link, phrase, etc., repeated 25 times, for example) will be deleted.
  • Comments containing obscene or pornographic material will be removed in case Bornisimo considers that may attempt against the reader’s rights, especially those being minors.

 

Bornisimo reserves the right to completely remove comments that do not comply with these performance standards or deemed not fit the theme thereof. Bornisimo will not be responsible for the opinions expressed by users through their participation tools.

 

 

Modifications on the website

Bornisimo reserves its right to modify what considers relevant in its webpage even without prior notice, being able to change, cancel or add the contents and services on its site as long as the way they are presented or found.

 

 

Applicable Legislation

The relation between Bornisimo and the user will be governed by the Spanish legislation.